FAQs

General

 

SO, HOW DO I BOOK YOU GUYS?

Fill in the enquiry form on our contact page and we will check we have your date and items free and we will go from there! When you are ready to book your date/items we ask for a 40% deposit. We also ask for you to read and sign our terms and conditions so that we are all on the same page!

DO YOU DO FLOWERS?

Greenery was can do, but we are by no means florists. We can put you in touch with some amazing professional florists who we have worked with in the past and know are super cool, and super easy to work with!

CAN YOU DO LIGHTING?

We do use some lighting to highlight our props but we don’t take on big lighting projects – we do suggest you use an expert for this and can put you in touch with someone with all the know-how.  Your venue is likely to have a supplier list of folks who know the place well, which is a great first place to check.

 

PROP HIRE

 

HOW LONG IS PROP HIRE FOR?

Our standard hire period is 48 hours, however just ask if you need the items for longer and we will check availability.  Extended hire will come with an additional fee.

DO YOU HAVE A MINIMUM HIRE AMOUNT?

We do, and it is currently £300. However, if you can collect items from our base in Kinross and arrange for them to be dropped back off with us we can waive this.

WHAT IF WE DAMAGE OR LOSE SOMETHING?

It doesn’t happen often (although our babein’ blankets have a tendency to go walkabout). We will provide you with details of costs should something get broken. We know accidents happen but we still might be a little sad.

CAN YOU GET ME…?

If we don’t have something you are really keen for (and we agree with you that we probably should) we will try and source it for you.

DO YOU DELIVER?

Yes! We can deliver and retrieve items to and from one ground floor location which is easily accessible by van.  We charge £1 per mile from our storage facility in Kinross.

CAN I MAKE CHANGES TO MY ORDER?

Of course, as long as the items are available you can add to your hire order up until one week in advance of your event. At this stage we will have planned in logistics and may not be able to accommodate amends.  If you no longer require items booked you can cancel them from your order however the 40% deposit we ask for on booking is non-refundable.

 

Got any other questions you’d like to ask us?

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